Valencia Essential Contacts 2025: Complete Emergency & Tourist Guide
Stay safe and informed during your Valencia visit with this comprehensive contact guide. From emergency services to tourist assistance, this verified 2025 directory provides essential phone numbers, addresses, and digital contact options for tourists visiting Valencia, Spain.
🚨 Emergency Contacts - Call Immediately
📞 Primary Emergency Numbers
| Service |
Number |
Description |
| General Emergency |
112 |
All emergencies - FREE from any phone |
| National Police |
091 |
Theft, assault, crime reporting |
| Local Police |
092 |
Local incidents, traffic issues |
| Civil Guard |
062 |
Rural areas, highways |
| Medical Emergency |
061 |
Ambulance and medical assistance |
| Fire Department |
085 |
Fire, rescue operations |
👮♂️ Tourist Police & Crime Reporting
- Tourist Police Service: 902 102 112 (9:00-21:00)
- Foreign Tourist Crime Reporting - Specialized service for international visitors
- English-speaking assistance available for theft, burglary, assault reports
- 24/7 Emergency Translation - Available through 112 operators
🏥 Medical Services & Healthcare
Major Valencia Hospitals
| Hospital |
Address |
Emergency Phone |
| Hospital Universitari La Fe |
Avinguda de Campanar, 21, 46009 Valencia |
963 862 700 |
| Hospital Clínico Universitario |
Avinguda de Blasco Ibáñez, 17, 46010 Valencia |
963 862 600 |
| Hospital General Universitario |
Avinguda de Tres Cruces, 2, 46014 Valencia |
963 131 800 |
24/7 English-Speaking Medical Services
- International Doctor 24H Valencia: WhatsApp & Direct Call Service
- Emergency Doctor: 1003
- Emergency Dentist: 961 496 199
- Health & Pharmacy Information: 900 161 161
- Red Cross Valencia: 902 222 292
🗺️ Tourist Information Centers
📍 Official Valencia Tourist Offices
1. Plaza Ayuntamiento Tourist Office (City Hall)
- Address: Plaza del Ayuntamiento, 1, 46002 Valencia
- Phone: +34 963 524 908
- Email: [email protected]
- Hours: Monday-Saturday 9:00-18:30, Sunday 10:00-14:00
2. Calle de la Paz Tourist Office
- Address: Carrer de la Paz, 48, 46003 Valencia
- Phone: +34 961 101 875
- Email: [email protected]
- Hours: Monday-Sunday 10:00-18:00
3. Valencia Airport Tourist Office
- Location: Arrivals Terminal, Valencia Airport
- Phone: +34 961 530 229
- Email: [email protected]
- Hours: Daily 8:00-20:00
📱 Digital Tourist Assistance
- Visit Valencia Live Chat: Monday-Friday 9:00-18:00, Weekend 10:00-14:00
- WhatsApp Support: +34 667 630 430 (same hours as live chat)
- Email Support: [email protected]
- Website: www.visitvalencia.com/en
🏛️ Embassy & Consular Services
United States Citizens
U.S. Consular Agency Valencia
- Address: Doctor Romagosa 1, 2-J, 46002 Valencia
- Phone: +34 963 516 973
- Fax: +34 963 529 565
- Email: [email protected]
- Emergency After Hours: +34 915 872 200 (U.S. Embassy Madrid)
United Kingdom Citizens
British Consulate General (Note: Located in Alicante - 180km south)
- Address: Plaza de Calvo Sotelo, 1, 2º, 03001 Alicante
- Phone: +34 965 216 190 / +34 965 216 022
- Hours: Mornings only
- Note: For emergencies, contact +34 915 24 97 00 (Madrid)
🚖 Transportation Services
Taxi Services
- Valencia Taxi 24/7: 963 703 333
- Radio Taxi Valencia: 963 571 313
- Taxi Lost & Found: Contact taxi company directly with receipt number
- Airport Taxi Service: Available 24/7 at designated ranks
Public Transport Information
- EMT Valencia (Metro/Bus): 900 461 046
- Train Information (RENFE): 912 320 320
- Valencia Airport: 961 598 500
- Lost Property (General): 098 (information service)
🏪 Essential Services
Banking & Financial Services
- Banco de España (Central Bank): 914 468 000
- Credit Card Loss/Theft: Contact your bank's international number immediately
- Euro Traveler Checks: Most major banks in Valencia city center
Pharmacies & Health Information
- 24-Hour Pharmacy Locator: 900 161 161
- Pharmacy Information Line: 098
- COVID-19 Health Information: 900 300 555
📞 Utility & Support Services
General Information Services
| Service |
Number |
Description |
| General Information |
098 |
Transport, pharmacy info, general queries |
| Citizen Information |
012 |
Government services, bureaucracy |
| Complaints Ombudsman |
900 101 025 |
Service complaints, consumer rights |
| Sea Rescue Service |
900 202 202 |
Maritime emergencies, beach safety |
🌐 Important Digital Resources
Official Valencia Apps & Websites
- Visit Valencia Official: www.visitvalencia.com/en
- Valencia Tourist Card: Online purchasing and info
- EMT Valencia App: Real-time public transport
- Valencia Weather: AEMET official weather service
Emergency Apps for Tourists
- AlertCops: Direct police contact app
- SOS Alert: Emergency location sharing
- TravelSafe: Embassy emergency contacts
💡 Important Contact Tips for Tourists
✅ Essential Contact Advice
- Save emergency numbers in your phone - Add 112, 091, 061 as emergency contacts
- Keep embassy information accessible - Save consular numbers for your nationality
- Download offline maps - Valencia tourist areas with emergency service locations
- Learn basic Spanish emergency phrases - "Necesito ayuda" (I need help), "Emergencia" (Emergency)
- Always carry identification - Required by law in Spain
- Know your hotel address in Spanish - Essential for taxi drivers and emergency services
📱 Digital Emergency Preparedness
- Keep phone charged - Portable battery packs recommended
- Enable location sharing - For family/friends to track your safety
- Download Google Translate - Offline Spanish language pack
- Screenshot important contacts - Accessible without internet connection
🕒 Service Hours & Availability
Most Valencia emergency services operate 24/7, but tourist services have specific hours:
- Emergency Services (112, 091, 061): 24/7/365
- Tourist Information Centers: Typically 9:00-18:00, reduced weekend hours
- Embassy Services: Monday-Friday business hours only
- Non-emergency Municipal Services: 8:00-15:00 weekdays
- Tourist Police: 9:00-21:00 daily
Valencia's comprehensive support network ensures tourist safety and assistance. This verified 2025 contact directory provides immediate access to emergency services, tourist support, and essential municipal contacts. Keep these numbers accessible and enjoy peace of mind while exploring Valencia's rich cultural heritage.
Contact information verified and updated January 2025 with current Valencia municipal and emergency service data.
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